Andy, a high school senior, has a part-time job and a busy social life.  Keeping up with the communication age, he has email addresses at school, work, and home.  His friends never know if they should call him at work, at home, or on his cellular.  Simply put, he’s always on the go, and needs a solution that enables his family, friends, and his boss to get in touch with him when they need to.

Wildgate’s Cool Service will solve Andy’s communication obstacles very economically.  All of his emails and electronic messages will go to one place that he can check wherever there is a phone or Internet access.  Andy only has one phone at home and often uses that to surf the Net, but friends can still leave him messages and he will know the minute they come in because he has the Wildgate Messenger.   Andy doesn’t have a fax machine, and yet he can still receive faxes, too!  In fact, he can even have his voice messages and his faxes emailed to him at any email address.  The only drawback, it seems, is that the toll-free number that Wildgate gave Andy allows his mother to leave messages anytime she is away on business.  Also, some of Andy’s friends forget to leave their number when they leave a message.  No problem!  With One Button Call Back, Andy can call back anyone who calls, even his mom.

Cool Service is exactly what Andy needs.  Best of all, it’s free, and when Andy goes off to college and needs a more comprehensive communication solution, the only thing he might change is his service level; his Wildgate One Number will remain the same.  Now that’s Cool.

Beth, who recently finished college, landed a great job that requires occasional travel.  Of course, she has what seems like a million email addresses and contact numbers, but when she is out of town or with clients, it’s nearly impossible to reach her.  She does everything she can to remember to return calls and pick up messages, and remember when and where she’s supposed to be for meetings or personal engagements.  But her hectic schedule sometimes gets in the way of these things and, consequently, productivity suffers. Beth is on a tight budget and although she wants to stay in touch, she can’t afford the monthly costs of a cell phone. 

Beth needs Wildgate’s Way Cool Service.  This service will allow her to integrate all of her voice messages, faxes, and emails into one, easy to use service accessible anywhere in the country by phone or by the Internet.  She acquires an inexpensive alpha-pager and connects that to Wildgate.  Now, Way Cool  alpha paging can wirelessly give her the Subject and Sender of emails as they arrive, while Event Notification will even remind her of what she needs, be it specific brochures for a meeting, or her ticketless flight number.  Wildgate’s Way Cool Meet-Me service will even page her when someone is trying to reach her by phone along with the phone number of the caller, and she can decide whether or not she wants to call her toll free number to be connected. When a client leaves her a message, One-button Call Back will enable her to return the call immediately, even if the person forgot to leave a contact number.  When Beth is out of town, and needs to call home or the office, her Way Cool Service allows her to make long distance calls, and to keep an itemized record of calls that she needs to put in on her expense report. 

Beth has lots of friends from college all across the country and makes many long distance calls, but now she is saving money on each call because of Wildgate’s remarkable 5.9 cents/minute for long distance calls anywhere in the country.  No entering long access codes, no calling cards with 47 seconds left, no complicated calling rates that change every hour, and no connect fees.

Way Cool Service is perfect for Beth.  At $5.95 per month, it costs less than lunch.  And, Beth will be able to maximize her productivity.  Soon that promotion will be hers.  That’s Way Cool. 

Jim is a senior account executive with an advertising agency with offices across the state.  With his long working hours, he often has to spend time away from his two teenaged children.  He is constantly trying to juggle his demanding professional life with his personal life, while still ensuring his children’s safety.  He carries a pager for emergency messages, a cellular to return calls, a laptop so that he can see clients and take work home, and a PDA to keep telephone numbers, schedules, and emails.  Sometimes, he feels like a walking electronic device, and yet people still can’t figure out how to get in touch with him.

Wildgate’s Totally Cool Service has made Jim’s life much more manageable.  He now has One Number for people to call him for personal and professional calls, and to leave voicemails, emails, and faxes.  When Jim arrives at the next office, he picks up their phone and calls his One Number, presses *, 8, 2 and hangs up.  Now any call to his One Number will ring at this office.  If an important call comes in while he is taking another call, he will receive a call-waiting signal and can take that call too.  Jim can turn off call forwarding while he is in a meeting and afterwards he can access messages that have arrived using whichever of his electronic devices that he happens to be carrying.  He notices that he has received two faxes while in the meeting.  He can go to any computer and look at or print the faxes right there.  When he’s out of town, Jim’s Totally Cool toll-free number gives his children and his office the ability to get in touch with him instantly.  All of these items greatly complement the event notification and long distance solutions from Wildgate that he has now integrated into his daily life.

One Number connectivity to any phone, call waiting, wireless text communications, and unified messaging bring Jim tremendous value for only $9.95 per month.  Wildgate has put Jim back in control.  Now, he can leave some, or all, of his electronic gadgets at home, and never miss an important call, email or fax again.  Now that’s Totally Cool.

Frank, Henry, Sharon, Susan, and Rick have decided to form a new company, Financial Partners, Inc. Unfortunately, Frank lives outside of LA, Henry in San Francisco, Sharon near New York, Susan in Chicago, and Rick is always on the road. They all have numerous phones: a home phone, a home office phone, a car phone, a cell phone, a vacation home phone, etc. They all have numerous email addresses with a variety of ISPs. Frank is opening the headquarters office but it’s a 45-minute drive from home to the incubator office complex in LA.  They all know that their customers want to work with a large successful company, so if they’re going to be successful, that have to project professionalism.

The Answer is Wildgate’s All Business Solutions, an incredible array of advanced communications tools to make Financial Partners a success.  First, each of the partners signs up for the Wildgate All Business Service.  Then Frank signs up under the corporate name with a toll free One Number and builds an Interactive Voice Response, IVR, system for the company.  Initially, the system he configures is a simple Office Extensions system.  Callers are greeted with Frank’s voice saying, “Welcome to the corporate offices of Financial Partners, Inc., your full service solution for strategic investing.  If you know your party’s extension you may enter it at any time.  To talk to Sharon, press 1, to talk to Susan, press 2, to talk to Rick, press 3, to talk to Henry, press 4, and to talk to Frank, press 5.”  Now when customers call in, they can talk to any of the partners as if they all lived in Los Angeles.  Even Rick.

Each of the partners can configure their phones and their services any way they please.  Sharon, for example, can be at any of three numbers from 9:00 AM to 6 PM, and at home at other times.  She sets up Call Blasting to call all three of her day numbers simultaneously from 9 to 6 and to transfer calls to her home from 6 to 9 PM.  After that, callers can leave a message.

At the opening of trading in New York, they often receive 20 or more calls at once.  All callers will hear the corporate message and can press an extension.  If that phone is busy, they will be given an opportunity to leave a voice message.  Faxes do not even ring and no one ever gets a busy signal.

Frank has a long drive to work each morning and he also tends to receive a lot of emails to many old email addresses.  With Wildgate’s All Business Solutions, Frank can call his One Number from the car phone and listen to all of his emails!  He can also listen to Immediate Messages, pages, and meeting requests.  LA traffic is pretty bad, so when Frank listens to voice messages, he can safely return those calls with a One Button call back, no matter how many messages are in the queue.

Financial Partners uses the phone to stay in touch with customers and the market.  They use long distance as a tool to stay on top of events.  Now, they are saving money on every call because of Wildgate’s All Business long distance rate of only 3.9 cents/minute, anywhere in the country, day or night, seven days per week.  And all of their phone calls are logged in the real-time Call Detail Report available online.  They can even sort the calls by the phone number in or out; great for client billing.

As the company grows, it can change the corporate IVR to keep pace.  After a while, the company has an Investment Division, an M&A Division, a Loan Division, as well as Customer Support and Corporate.  Now Frank’s assistant handles the change to the IVR and her voice greets all callers with the message, “Welcome to Financial Partners, the fastest growing financial firm in America.  To talk to an Investment analyst, press 1; to talk to the Mergers team, press 2; to arrange or discuss a loan, press 3; for customer support press 4; and for corporate personnel, press 5.”  After pressing the number, the customer will be given another message based upon what was selected to connect to an individual, to take a message, or other action.

The Wildgate All Business Solutions have given Financial Partners the boost they needed to become successful.  They didn’t have to buy $100,000 worth of equipment and pay for IVR programmers every time they evolved.  Wildgate’s personalized services let every team member maximize their productivity and let customers feel in touch.  This company is All Business.